Shipping policy
We ship within Canada and the continental United States. Orders are shipped typically within 2 business days. Arrival times may vary. Please allow 1-9 days for within Canada and 6-14 to the USA. Once your order has been shipped you will receive an email with tracking information.
Shipping Costs
All prices are in Canadian dollars.
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FREEÂ local deliveries within Stratford, ON
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FREEÂ in-store pick-ups
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FREEÂ standard shipping on orders over $100 (Canadian orders only)
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$20 flat rate shipping on Canadian orders under $100
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$15 flat rate shipping for sock, glove and/or shoe care only orders
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$25 flat rate shipping on all USA ordersÂ
Note all fees imposed after shipping are the responsibility of the customers (ie. tariffs, taxes)
Wrong Address Disclaimer
Please ensure your shipping address is accurate when placing an order. If an error is made, please email us at info@whitebalmershoes.ca as soon as possible and we will do our best to make corrections. We are not responsible for unclaimed items. Return to sender shipping costs will be deducted from the return.